Ask a Librarian
Chat with a Librarian - Ask Away – Chat online with our research experts and find answers to your questions. Use the window to your right for speedy access to our chat service.
You can get real help in real time during these hours:
- Sunday–Thursday 10am–9pm,
- Friday & Saturday 11am–5 pm
- Closed Holidays
The chat service is open May 14 - August 10 for the summer semester.
Visit us in person at our Cloverdale, Langley, Richmond or Surrey campuses.
A Librarian is available at the reference desks during the following hours:
- Cloverdale
- Monday-Wednesday: 10-2, Thursday: 4-7
- Langley
- Monday-Thursday: 11-1; 2:30-4:30
- Richmond
- Monday-Thursday 10-7, Friday 11-3, Saturday 10-4
- Surrey
- Monday-Thursday 9-7, Friday 11-4, Saturday 10-4, Sunday 1-5
Check our library opening hours!
Email a Librarian – use this online form to send your question.
Phone a Librarian – call our Information Desk at Richmond 604.599.3434. Check our library hours to see when we are there.
Contact a Librarian in a Specific Area
- check our Library directory for a full list of Librarians and their areas;
- check our Departmental Liaison listing for Librarians responsible for specific academic departments.


