Close
Have a question?
Browse our FAQs
Call
Write
Department Contacts
  • List of Academic Faculty Areas

Library – Coast Capital Savings Library

Audiovisual Services


Audiovisual Services are located within the library at each of our Surrey, Richmond, Langley and Cloverdale campuses. Services include access to our Video and DVD collection, and a variety of Audiovisual Equipment that includes Audio, Computer, Photography, Projector & Video equipment. Each campus library also has an in-house AV Preview/Listening area to accommodate the previewing of videos, DVDs, 35mm slides, audio CDs and LPs.

All registered students of Kwantlen and Kwantlen employees have Library Audiovisual privileges and access to Audiovisual services.

Educational use

The Library provides AV equipment for use by employees and students to support the educational process and the activities of the University. By signing the Equipment Circulation form, borrowers are certifying that the equipment is to be used for Educational Purposes only (course instruction, class assignments, presentations and projects) and that they will adhere to Copyright.


Equipment

User Responsibilities

  • Remember to bring your SmartCard when picking up AV equipment, DVDs or videos and be prepared to present your card and sign for your items .
  • When placing a request for AV items, complete the appropriate request form in full. Incomplete requests cannot be processed.
  • Requests for equipment can be made in person, by phone or by completing the online equipment request form.
  • Equipment is provided based on availability and the more advance notice that is given, the better service we can provide.
  • Due to limited availability of equipment, if instructors require all of their students to do final class presentations using data projection, it is helpful if the instructor prebooks the computer equipment for the whole class.
  • Never leave equipment unattended in an unlocked classroom.
  • Borrowers may be required to assume full financial responsibility for any damage or loss of equipment videos or DVDs while in their care.
  • Always report malfunctioning equipment to the AV technician.
  • The equipment you require may already be installed in the room. Checkout the list of e-classrooms at your campus. http://www.kwantlen.ca/iet/labs_etc/eclassrooms.html
  • Users must demonstrate proper operation of the equipment before bookings will be taken. If you require instruction on the use of equipment for a presentation, contact the AV technician at your campus to arrange an appointment for instruction.
  • Please do not disconnect c.o.w.s (computer on wheels). If you brought your laptop for a presentation, you need only to request a data projector, not a computer on wheels.
  • All users are responsible for the pickup and return of AV equipment, videos and DVDs. We do not offer a delivery and pick-up service for AV equipment or videos/DVDs . if you require the use of equipment before/after library open hours, you must request the equipment in advance. Please observe the before/after campus hours procedures below.

Pickup and Return of Equipment

Cloverdale, Langley & Richmond Campuses
During Library open hours: When the Library is open, you pick up and return your equipment, videos/DVDs at AV Services in the Library.

Before/after Library open hours : If you need equipment outside library hours, you must place your request with AV Services in advance . Your request must include the building and room number where the equipment, video/DVD will be used. After hour's pickup and return of equipment, videos/DVDs are coordinated by AV Services, the user and facilities staff.

Surrey Campus
During Library open hours: To facilitate the use of equipment in buildings Fir/Spruce and Cedar, employees (not students) can borrow AV equipment from the Equipment Closets. When the Library is open, you pick up closet keys in the Library. Keys are available 15 minutes prior to the start of your booking. After the booking, you must return the equipment to the closet and return the keys to the Library.

If your booking ends after the Library closes, return the equipment to the closet. Then return the key to one of the outdoor book bins located either outside the Library or outside Fir/Spruce Building.

Before/after Library open hours : You must make an equipment request with AV Services in advance. Your equipment must be pre-booked and we must know the building and room in which the equipment will be used. Facilities staff will deliver and return equipment.

Loan Periods

  • Loan periods for equipment vary depending upon the equipment and availability.

  • Loan periods for videos, and DVDs is 1 day; however, longer loan periods are possible.

Fines and Overdues

  • Fines for overdue videos/DVDs and AV equipment are $2.00 per day, per item.
  • Please return videos/DVDs and equipment on the date and time due. This will avoid fines and also disappointing other users who may be waiting for the equipment or video/DVD.

Instruction & Support

Each campus library has 1-2 AV Technicians on-call to patrons at the AV desk in the Library Monday – Friday 8:30am-4:30pm.

Our Responsibility to You

  • Investigate and evaluate emerging Multimedia and AV technologies relevant to our patrons' requirements.
  • Provide suitable training, and documentation.
  • Maintain AV equipment in good operating condition.
  • Repair, maintain and troubleshoot classroom overhead projectors TV/DVD/VCR Units (library owned) as reported by instructors
  • Take reasonable measures to minimize risk of theft of library audiovisual equipment.
  • Ensure that faulty or damaged equipment is either repaired or replaced.
  • Maintain equipment bookings system for patron requests.
  • Troubleshoot the library Teaching lab and report unresolved problems to the IET support desk.

Equipment Types, Training, Guides and Tutorials

One on one instruction on the use of equipment is provided by an Audiovisual Technician Monday – Friday 8:30 am – 4;30pm , upon request. Instructional sessions must be made in advance. In the session the Audiovisual Technician will cover the basic operation and care of the equipment, talk about safety precautions and provide helpful tips .

While we prefer that you obtain instruction in person, we realize that is not always possible. If you require instruction and can't book an instruction session, check out our online tools below.

AUDIOVISUAL INSTRUCTIONAL GUIDES - Equipment manuals are typically lengthy and time consuming to absorb. Our Audiovisual Instructional guides are designed to provide you with a printable guide for the basic operation, care, & helpful tips.

VIDEO TUTORIALS -Video tutorials provide a quick visual of "How to" use specific equipment.

MANUFACTURER WEBSITE – Since we are not always able to include an entire equipment manual in print format, we have provided you with some of our commonly used manufacturer websites.

Choose your instructional tool from the list below:


Equipment Available for Use

Equipment Type AV Instructional
Guide
Video Tutorial Manufactrer
Website
Restrictions
Audio



Audioconferencing Unit Y

Employee use only
CD Walkman N


Cassette recorder/player N


Headphones N


Microphones N


PA System - Portable Y


Record players N


Computers



Computer on Wheels (COW) Y Y

Data Projectors Y Y NEC / Sharp
Students cannot take off campus
Laptop Computer Y
Y
Employee use only
Portable CD-Rom drive N


USB Storage Devices N


Photography



35 mm SLR Cameras Y


Copy kits Y


Digital Cameras Y


Filters N


Flash Units N


Portable copy stand Y


Tripods N


Various 35mm SLR Lenses N


Projector



35mm slide projectors N


35mm slide/audio viewers Y


Document cameras Y


Opaque projector N


Overhead projectors N Y

Portable Projection Screen N


Video



TV/DVD/VCR units Y

On campus use only
Video projection units Y

On campus use only
VHS camcorder Y


HDD camcorder Y


Mini DVD camcorders Y


Mini DV camcorders Y


Miscellaneous



AV carts



Flipcharts



Various AV cables/patch cords/adapters



Whiteboards



Wireless Remote presenter



Software on the Computer on Wheels (COWs)

To see a list of software that is standard on all COWs (Computer on Wheels) that are booked from the Library, at any campus as of March 31st, 2007 please click on the Audiovisual Guide below:
AV COW Instructional Guide

Classroom Overhead Projectors & TV/DVD/VCR Units

Each classroom is equipped with an overhead projector and some also have a dedicated library TV/DVD/VCR unit. The Audiovisual Technician in the library is responsible for repairs, maintenance and troubleshooting this equipment. Please contact the library to report problems with this equipment. If the classroom projector is missing or is not working, go to the library for a replacement.

  • Bring used acetate rolls to the Library and exchange for a new roll.
  • Bring used lamps to the Library in exchange for a new lamp
  • If the projector is malfunctioning or you do not know " How to change an overhead lamp", bring the projector to the Library for a replacement machine.
  • When the Library is closed, phone the facilities staff for projector supplies.
  • Do not borrow projectors from other classrooms. Come to the Library for a replacement.

The following classrooms containTVs and VCR/DVD units so there is no need to book this equipment for classroom use:

Cloverdale

Langley

Richmond

Surrey


1325,1645, 1655, 2030, 2040, 2075,
2080, 2130, 2575
1365, 1690,
1840, 2300
Library TV/DVD/VCR units
in most classrooms

What's New: EQUIPMENT CONSULTATION SERVICES

The Audiovisual Department of the Kwantlen Polytechnic University Library offers an Equipment Consultation Service to Kwantlen Polytechnic University faculty and staff. The purpose of this service is to help faculty and staff determine equipment requirements related to Kwantlen educational activities and to recommend equipment to meet these needs.

To request this service, print out and complete an Audiovisual & Media Needs Analysis and submit it to your campus Audiovisual Department.

Please note: We make the best possible recommendation based on the information provided in the needs analysis and on our experience and expertise with certain types of equipment. We cannot be responsible for the performance of your purchase nor your experience with the vendor.

****************



DIGITAL MEDIA TRANSFER SERVICE

The Library's Audiovisual Department now offers a 'Digital Media Transfer Service' in which we will transfer a digital file(s) from one storage medium to another storage medium for you. For example we will transfer VHS to DVD and DVD to DVD formats or transfer most commonly used PC based digital file formats including document, data, image, audio and video files. All media copying and transfer services are subject to copyright restrictions so any material that you wish to transfer must be your own work or have written copyright permission from the creator. This service is provided to the Kwantlen community including students, staff and faculty and is restricted to Kwantlen Polytechnic University related materials only. The AV department does not alter, amend, edit or convert files or programs when copying between storage mediums. There is no fee for the service itself but we will charge for the supplies required in completing the request. Please contact the AV Technician at your campus for more information.


Some equipment of interest
What is a video projection unit and how can it be useful in your classroom? Can be used to project video to a large audience in VHS or DVD format. It's smaller cart footprint facilitates movement around and between buildings.

Need a USB Memory Stick? Library AV can lend you one.

Need to record an interview, meeting or other audio in digital format for email or other applications? Come to the Library AV and ask to sign out a digital voice recorder.

Speak with an AV Technician at your campus Library about a variety of camcorder formats available for loan.


Adaptive Technology Equipment

Kwantlen Polytechnic University has a variety of adaptive technology equipment. This equipment is restricted to students with prior approval from their Disability Advisor. Some equipment may not be available at every campus; however we are able to request equipment from another campus to meet the needs of our students. Loan periods are flexible and depend on the number of students requesting each piece of equipment. Contact your Disability Advisor if you require the use of this equipment:

Equipment

Description

Restrictions

4-track cassette recorder/players

Cassette recorder/players with playback control to speed-up or slow down the recorded audio.

Prior approval

Ergonomic Chair



Prior approval. On campus use only

Laptops with Zoomtext & Jaws software

Laptops ZoomText - text enlarger software

Jaws – Screen Reader software.

Prior approval.

Magnifying glass

Hand-held magnifying glass for seeing things up close.

Prior approval

Phonic ear

Listening device for hearing impaired

Prior approval

TV/VCR/DVD Unit

With Closed Captioned Enabled

On campus use only

Talking dictionary/thesaurus

Small hand held electronic dictionary thesaurus, with Audio capability allows the user to type in a word, and hear each letter what is being typed

Prior approval

Victor Reader



Prior approval

Print Enlarger

Equipment that magnifies the text of print items such as books for reading only. No print capability.

On campus use only.

Find out more about Services for Students with Disabilities at Kwantlen.

AV Community Borrowers

Kwantlen Polytechnic University Library offers an Audiovisual Community Borrowers membership to individuals living in the Lower Mainland. Membership is available at a cost of $35.00 for four months. With the purchase of an AV Community Borrower membership, users are entitled to use designated pieces of audiovisual equipment and to borrow some print materials from the general collection. For more information, or to apply for a membership card, please contact the Audiovisual Technician at the Kwantlen Polytechnic University Campus nearest you.

Equipment Available to Community Borrowers
The following AV equipment is available for use with a current AV membership card. Please allow 3 days advance notice to ensure availability for the date required.

  • Overhead projectors
  • Audio cassette players/recorders
  • Slide projectors
  • Microphones
  • Portable Projection Screens
  • Portable PA Systems

Some equipment may not be held at all campuses. With advance notice, it may be possible to transfer equipment between campuses.

Video/DVD Collection Access

For Community Borrowers use of the video/DVD collection is restricted to in-library use only, due to licensing restrictions. An AV membership is not required to view the videos or DVDs in the library.

AV CB Membership Application (PDF)
AV CB Membership Handout (PDF)

Frequently Asked Questions-Equipment

How can I find out what equipment is available to use for my class project?
Go to the Audiovisual counter at the Library and ask to speak with the AV staff. You can also visit the library web page to find a list of equipment available for use.

What is the loan period for equipment?
The loan periods for equipment vary, and depend on the demand, type and availability of the equipment requested. Please contact your campus AV Department for more information on loan periods.

Can I take a camcorder home to use to record my brother's wedding?
No – AV equipment borrowed from the Library is to be used for educational purposes only (course instruction, class assignments, presentations and projects.

What if I damage or lose equipment that I have out on loan?
You may be required to assume full financial responsibility for any damage to or loss of equipment that is in your care.

How do I get Instruction on the use of equipment?
If you require instruction on the use of our equipment phone to setup an appointment with an AV Tech, and check out our Instruction and Support section.

Are there fines for overdue Equipment?
Yes, fines for overdue equipment are $2.00 per day, for each overdue item.

Can I request equipment online?
Yes, just complete this form . You can access all our online forms from the Online Request Forms page.

Can I renew equipment?
To renew equipment please call the AV department at the campus where you borrowed the equipment. To avoid overdue fines, call and request to renew the equipment before it is due. Renewals of equipment online are not possible at this time.


Can I return equipment to a different campus than the one I borrowed it from?
Depending on the type of equipment borrowed and the current demand, this may be possible. Please discuss these arrangements with the AV Technician at the time of booking the equipment.


Videos and DVDs

User Responsibilities

  • All of our videos and DVDs are listed in the online Library catalogue .
  • Each campus has its own collection that can be borrowed via a booking system.
  • To successfully meet the heavy demand for some video and DVD titles or to ensure availability for a specific presentation date, it is essential that you request the item well in advance.
  • Video and DVD request forms are available in each campus library.
  • Requests can also be placed by phone or online.
  • Instructors are encouraged to submit video and DVD requests for the entire semester.

Pickup & Return of Videos/DVDs

  • During Library open hours, the user must pick up and return all videos and DVDs to the Library
  • If videos or DVDs are being shown outside Library hours, they must be requested in advance in order to arrange pickup and delivery. After hours return of videos/DVDs should be done in the Library book return bin.


How to Request a Kwantlen Video or DVD

  • To request a Kwantlen video or DVD, first search for the item in the Kwantlen Library Catalogue. When you find the item in the catalogue click on the details tab, then click on 'I Need Material' and chose 'Request a Kwantlen Video or DVD.'
  • Click here for instructions on 'How to Request a Kwantlen Video or DVD'.
  • It is essential that you provide detailed information regarding your booking request:
    • Title and call number of the item
    • Is your use for preview or for a specific presentation date
    • Pickup and return date/time of the Video or DVD, and campus location
    • The building and room number where items will be used
    • Your name, phone number and student number if applicable.
  • Allow 3-4 days delivery if the item must be shipped from another campus.
  • Allow 10 days delivery if the item is being shipped from another institution.

How to Request a non-Kwantlen Video or DVD

  • In addition to Kwantlen owned videos and DVDs, Kwantlen also participates in a provincial cooperative that facilitates the exchange of videos and DVDs among post-secondary institutions.
  • To search for videos and DVDs available from other institutions go to Outlook Online: ELN Media Catalogue .
  • To request a non-Kwantlen video or DVD, click here and chose Request a Non-Kwantlen Video or DVD.
  • Click here for instructions on How to Request a Non-Kwantlen Video or DVD.
  • Ask a librarian to assist you in searching for those items relevant to your area of interest.

Copyright

Copyright restrictions prevent videos and DVDs from being shown in a public place without the purchase of public performance rights. A classroom is defined as a public place. The majority of the videos that are in the Kwantlen Library collection have been purchased with public performance rights that enable them to be shown in the classroom. This is also true of videos that we borrow for you from other institutions. Home use videos (such as those obtained from a Public library or a retail video outlet) must not be shown in the classroom. They are for Home Use only. The only exception would be the feature films covered by our institutional license. See Feature Film License below for details.

For more information on Copyright and audiovisual materials, please see the Audiovisual and Electronic Resources Copyright Guide on the Library Home Page.

Feature Film Licence

Kwantlen Polytechnic University has negotiated a Feature Film Licence with two major Canadian distributors of feature films.



Details are available below in the PDF files.

Feature Film Licence

Guidelines for Showing Feature Films at Kwantlen

Click here for FAQs from ELN on showing of Feature Films

Free Educational Streamed Video

The following is a list of free streamed video sites that you might find useful for your classes. Remember to always evaluate free sites for potential copyright infringement before showing in the classroom. Guidelines for evaluating free sites can be found in the Library copyright guide to Audiovisual and Electronic Resources.

Academic Earth

Free online video courses from leading universities

Annenberg Media

Some free online videos. You can view Annenberg Media programs online with a broadband connection whenever you see this icon.

Free Video Lectures

National Film Board of Canada

Kwantlen Library has purchased an institutional license that allows the showing of all online titles in the classroom.

National Geographic

Nobel Lectures

View new videos or search the Nobel Lecture video archive.

MIT World Videos
Videotaped lectures from professors and keynote speakers.

Open Vault

Open Vault provides online access to unique and historically important content produced by public television station WGBH for individual and classroom learning. The ever-expanding site contains video excerpts, searchable transcripts, a select number of complete interviews for purchase, and resource management tools.

Steven Spielberg Jewish Film Archive

"400 films…reflect the vast scope of documentary material collected in the Spielberg Archive. The films range from 1911 to the present and include home movies, short films and full length features."

Teachers Domain

Free digital media resources – K – 12


Ted Talks
The annual conferences in Long Beach and Oxford bring together the world's most fascinating thinkers and doers, who are challenged to give the talk of their lives (in 18 minutes). Many of the videos on this site are under 5 minutes


Kwantlen owned streamed video

As well as the above 'free' streamed video sites, Kwantlen has purchased a small number of streamed videos with the rights to show in the classroom. These can be searched through the Library Catalogue by entering the title or, to see all that we own, enter the search term "streaming video".



Educational Video/DVD Distributors

The following Distributors offer videos and dvds for purchase that allow public performance so they can be shown in a classroom setting. Search these distributor web sites for videos you can show in your classes. Contact Sigrid Kargut if you would like to recommend a video for the Library collection.

Asian American Media

The Center for Asian American Media's Catalog includes more than 250 titles, constituting the country's largest collection of Asian American films and videos for educational distribution.

Bullfrog

A collection of over 700 titles in these main subject areas:
Environment Globalization Sustainability Climate Change Social Justice Developing World Indigenous Peoples Earth Science Life Science Political Science Performing Arts Women's Studies Children's Films

California Newsreel

Film and Video for social change.

Canadian Learning Company

Canadian distributor- over 8,000 titles are currently in distribution.

CBC Learning

Find programs shown on CBC television that are available for purchase to educational institutions

Distribution Access

Canadian distributor- over 15,000 titles are currently in distribution.

EchoScan

Find videos in the areas of engineering, science and trades - Canadian distributor.

Face to Face Media

Documentaries and educational media – Canadian distributor.

FilmIdeas

Educational films on a variety of topics.

Films for the Humanities and Science

Search by Subject: Anthropology Area Studies Art & Architecture Biology Business & Economics Careers & Job Search Communication Computers & Technology Criminal Justice Earth Science Education English & Language Arts Environmental Science Family & Consumer Sciences Geography Guidance & Counseling Health History Mathematics Music Philosophy & Religion Physical Science Political Science Psychology Sociology Technical Education World Languages

Filmoption International

Canadian distributor.

Filmwest

Filmwest Associates - Canadian distributor.

Green Planet Films

Green Planet Films is a non-profit distributor of nature and environmental DVDs from around the globe.

Icarus Films

Over 750 titles – although specializing in social, political, and historical documentaries, the collection includes a wide range of films with varying creative approaches and themes.

International Telefilm

International Tele-Film represents training resource producers from all over the world, offering customers a diverse library of training products, support materials and services. Canadian distributor.

Insight Media

More than 14,000 DVD titles in the areas of: Architecture & Design, Business & Economics, Communication, Counseling & Social Work, Drama, Music & Dance, Education, Engineering, Language & Culture, Nursing & Allied Health, Physical Education, Science & Agriculture, Social Sciences

Kinetic

Kinetic Video –Canadian distributor – subject areas include: Addiction, Business, Social, Health, Learning Resoures/Curriculum.

Kultur

Over 1,000 titles in the areas of music, dance, literature, history and art.

Lippincott, Williams & Wilkins

Offers specialized publications and software for physicians, nurses, students and specialized clinicians.

Marlin

Marlin Motion Pictures - Canadian distributor .

McIntyre

McIntyre Media - Canadian distributor .

McNabb & Connolly

McNabb & Connolly - Canadian distributor.

Media Projects

Media Projects specializes in films that explore social issues and community concerns. Most films come with educational performance rights.

Moving Images

Moving Images Distribution – Canadian distributor.

New Day Films

New Day Films is a filmmaker-run distribution company providing award-winning films to educators since 1971. Democratically run by more than 100 filmmaker members, New Day delivers over 150 titles that illuminate, challenge and inspire.

NFB

National Film Board of Canada

Owen-Steward Performance Resources

Canadian distributor - Business videos on the topics of Communication; Leadership; Change; Customer Satisfaction; Ethics; Conflict Management; Diversity, Team Building and more.

RG Training Resources

Canadian distributor - Training videos on the topic of leadership, supervision, customer service, communication, motivation, diversity and respect, innovation and change, and many more.

Terra Nova

Terra Nova Films

The Video Project

Educational media: environment, sciences & social sciences.

VEC

Visual Education Centre - Canadian distributor.

Women Make Movies

Movies by and about women


Frequently Asked Questions: DVDs & Videos

Why is the loan period for videos and DVDs so short?
A 1 DAY LOAN allows you to take a video home and, in most cases, still makes it available for an instructor to use for classroom instruction.

Can I renew a video or DVD online?
Videos & DVDs cannot be renewed online. Renewals are possible, but we have to ensure that the renewal does not conflict with an instructor's use of that Video/DVD for classroom instruction. If you require a video for a class presentation, you should place a request for the video/DVD for the specific day and time of your presentation.

How long does it take to get a video or DVD from another campus?
This type of request is called Requesting a Kwantlen Video or DVD. Please allow 3-4 working days for delivery.

How long does it take to get a video or DVD from another institution?
This type of request is called Requesting a Non-Kwantlen Video/DVD. Please allow at least 10 working days for delivery.

Will I receive confirmation of a video I've requested?
You will receive confirmation by email to your Kwantlen email account and through checking your 'My Library Account.

Can I return videos/DVDs at any campus?
You should return your videos/DVDs to the same campus library that you picked them up. You can return your videos/DVDs at a different campus library IF you indicate this when placing a request for the item. If you place your request in person, make sure you inform the AV staff that the pickup and return campuses will be different at locations. If you use the online form, indicate this on the form.

Room Bookings

Under the terms and conditions of the Kwantlen Policies and Procedures - Use of Kwantlen Polytechnic University Facilities by External Groups, Room Bookings provide external groups and organizations with access to rooms and "on campus use only" of some Audiovisual equipment. The same service is available to internal users, without rental costs.

External Clients
Can be an individual, group or organization in the Community. External clients may not request equipment directly with the library. External users are invoiced for rental costs by the Administrative Assistant responsible for Room Bookings, and therefore must request all equipment with the Administrative Assistant.

Internal Clients
Internal clients are defined as employees hosting an internal event or meeting and have the same services available as employees. Internal clients can request and borrow equipment directly from the Library for their event.

System Partners
An employee who sponsors an agency, organization or community group that has an ongoing working relationship with Kwantlen Polytechnic University. The event must be approved by the Dean of the requesting host, and the employee is responsible for signing for the equipment, pickup and return as usual.

Equipment Privileges

External Clients Internal Clients System Partners

TV/DVD/VCR
O/H projector
Slide Projector
Flipcharts/Whiteboard with paper & markers

Most equipment
Dependent on availability

Most equipment,
Dependent on availability











Revised: March 2010
Revised by: CV